porch policies


Welcome
Thank you for visiting My Front Porch, and reading these important shop policies. I will do whatever I can to make this an enjoyable and easy shopping experience, and I hope you will enjoy your purchase of my art for many years.

Payment
After you have made your selection and contacted me via e-mail stating your choice, I will do a PayPal "money request" which will include the cost of the item, as well as shipping & handling costs.  Kindly remit payment within three {3} days from date of the money request. At this time I can only receive PayPal payments. After seven {7} days of non-payment your order will be cancelled.

You may also submit payment by clicking the "buy now" button on my side bar and following the directions through Pay Pal.

Shipping
Delivery:
The process of fulfilling your order begins immediately upon receiving confirmation of payment for your order. Please allow five {5} to ten {10} business days for delivery {depending on location}, unless it is a wholesale, Alchemy, or custom order. I will inform you if for any reason I cannot ship your order within this time.

Shipping Information:
Merchandise will be carefully packaged and shipped via USPS, First Class or Priority Mail after receipt of your PayPal payment. I ship to the confirmed address you have listed on your PayPal account, so please make sure it is correct. If you wish to have your order shipped to another address, please let me know and I will be happy to do so.

Additional shipping fees will be incurred if merchandise is returned and must be re-shipped. Unfortunately, I cannot issue a refund for items lost or damaged by the post office, therefore insurance on all items is recommended, although optional. All orders over $100 shipped insured at no additional cost to you.

International Shipping:
Please contact me and I will quote you the international shipping cost for the item or items you wish to purchase.

Refunds and Exchanges
Guarantee:
Every item I sell comes with my full guarantee. Should any dissatisfaction arise, please do not hesitate to notify me within five {5} days of receipt of your purchase and I will do what I can to promptly correct it. I want you to be happy with your purchase and I value my customer service, so I will do my best to make things right.

Additional Policies and FAQs
Copyright:

All Gouached Up!™ is a registered trademark. All rights reserved ©MMXV. This is an original design by Suzanne MacCrone Rogers and is registered with the Library of Congress Copyright Office. No part of this image may be used or reproduced by any means whatsoever without written permission from Suzanne MacCrone Rogers.

Suzanne MacCrone Photography®. All rights reserved ©MMXV. This is an original photograph by Suzanne MacCrone Rogers and is registered with the Library of Congress Copyright Office. No part of this image may be used or reproduced by any means whatsoever without written permission from Suzanne MacCrone Rogers.

Visions of Italy® is a registered trademark. All rights reserved ©MMXV. This is an original drawing by Suzanne MacCrone Rogers and is registered with the Library of Congress Copyright Office. No part of this image may be used or reproduced by any means whatsoever without written permission from Suzanne MacCrone Rogers.

Special Requests:

If you are a retailer or designer with a valid state resale license, l accept wholesale orders with a minimum order of $100.

I welcome custom orders. Please contact me with your ideas and we can work together in creating a beautiful piece of art.

Please contact me if you are interested in ordering quantities of photo note cards and we can discuss images, costs, delivery schedule, shipping costs, etc.
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